1. Readiness score and insights are for reference only, and can not be used for medical purposes or for diagnosis or a medical condition.

2. After an initial trial period, Readiness insights requires subscription to Zepp Aura, and is therefore only available in select countries and regions.

3. The Knowledge Base was developed by a team of experts, including Dr. Lisa Meltzer - a clinical psychologist who has more than 22 years of clinical teaching and research experience in the field of sleep health, providing sleep health solutions for individuals, enterprises and hospitals.

4. A three-month trial of Zepp Aura will be available for all Amazfit Balance users, and must be redeemed within three months after purchase. Subsequent use requires a paid subscription plan. Zepp Aura is not available in all countries and regions, and it's contents and any information provided is intended solely for educational purposes and should not be considered a replacement for professional medical advice. Always consult a qualified healthcare provider when seeking medical assistance. For more information about Zepp Aura, click here: https://aura.zepp.com/

5. The Body Composition measurement uses bioelectrical impedance analysis (BIA) technology to track body composition based on body fat, skeletal muscle, muscle, water, bone mass, protein, BMI and Basal Metabolism measurements. It is not intended to diagnose or treat a medical condition and results are for reference only. The function should not be used by pregnant women, people with implantable pacemakers, defibrillators or other implanted medical apparatus. Body composition test data may be inaccurate for people below the age of 20, professional athletes or other populations with few special circumstances, and results may vary depending on your arm posture during measurement. Before measuring your body composition, please enter the required physical characteristics into your Zepp App profile, and follow the instructions during the test.

6. Zepp Coach AI Chat is not available in all countries/regions, and will be available for a trial period with subsequent use requiring subscription.

7. Race Achievement Predictions only tracks data from the Outdoor Running mode. At least one 3km run must be completed in order to obtain performance prediction data. Predictions can be provided for the following race types: 3km race, two-mile race, three-mile race, 10km, half marathon, and full marathon.

8. Smart recognition of strength training exercises can only be engaged within the Strength Training sports mode. 25 exercises are able to be recognized at time of product release, including: Bodyweight squats, Bodyweight straight arm front squats, Barbell squats, Tricep pushdowns, Bent over rows, Barbell bench press, Sit-up holds, Knee-touch sit-ups, Dumbbell flys, Burpees, Burpee jumps, Overhead tricep extensions, Lying tricep extensions, Lateral raises, Jumping jacks, Lat pulldowns, Deadlift, Push-up, Shoulder press, Pull up, Bicep curls, Seated cable rows, Dumbbell drag curls, Straight-arm pulldowns, Russian twists. If an exercise is not auto-recognized by watch, the Zepp App can provide a list of muscle groups or exercise names to choose from.

9. Corresponding sports modes include: Outdoor Running, Treadmill, Walking, Indoor Walking, Outdoor Cycling, Pool Swimming, Rowing Machine, Elliptical. The accuracy and sensitivity of the workout recognition feature varies from person to person, and are related to the posture and proficiency of the user during their workout. Short workout duration or frequent changes in posture may not trigger the automatic recognition feature. When you are driving a car or taking a bus, or taking part in other such activities, accidental recognition may be triggered if these activities are particularly similar to the selected workout mode. When you are conducting outdoor activities, if the GPS signal is poor or the AGPS data information has not been synchronized with the mobile phone for an extended period, these outdoor activities may be assessed as indoor activities.

10. Live Sports Data Broadcast supports English and Chinese voice broadcasts.

11. Indoor positioning services are not supported. Positioning speed and accuracy may be affected by the surrounding environment. The number of satellites connected to simultaneously, and specific satellite connections, may depend on your location.

12. Navigation functions are compatible with these 18 sports modes: Outdoor running, Walking, Outdoor cycling, Climbing, Hiking, Cross-country skiing, Mountain biking, BMX, Outdoor boating, Bobsleigh and tobogganing, Sledding, Ski orienteering, Biathlon, Race walking, Snowshoeing, Trail running, Orienteering, Open water swimming. The shown straight line back to the start of a journey may not be a practical route to follow due to environmental factors; this is only intended to help you keep track of your position in relation to the start point of the journey.

13. Connection to these apps may depend on your location and smartphone device.

14. The maximum storage space for music is 2.3GB (due to the system space occupied, the actual space used by the user may be less than 2.3GB); based on 5-10MB per song, it can store up to 270-470 MP3 songs.

15. Only cycling power meters that support BLE connection are compatible with the watch.

16. 24-hour monitoring of heart rate and blood-oxygen saturation (SpO2) need to be enabled in the Zepp App. For heart rate monitoring, the user must enable Auto Heart Rate Monitor in the Zepp App, and the minimum value can be set to 1 minute. Abnormal heart rate alerts and the preset value need to be set in the Zepp App. To measure blood-oxygen saturation (SpO₂), please wear the watch tightly at one finger-width from the wrist, and keep your arm still for best results. SpO₂ alerts are sent if the detected rate is too low compared to the preset value, which needs to be set in the Zepp App, at a minimum of 80%. Movement, and environmental and physical characteristics can affect speed and accuracy of monitoring and measurement. The 24-hour stress level monitoring needs to be enabled on the watch or in the Zepp App. Alerts for high stress levels are based on the preset value, and prompts for the breathing exercise need to be enabled on the watch. To process the one-tap measurement and other manual metric measurements, please wear the watch tightly at one finger-width from the wrist, and keep your arm still for best results. Movement, and environmental and physical characteristics can affect speed and accuracy of monitoring and measurement.

17. This product and the Zepp App are not medical devices and cannot be used for medical purposes, or as basis for diagnosis of any medical condition. Detection results are provided for reference only. Please consult professional medical institutions if you feel unwell.

18. Sleep monitoring can record night sleep and naps that last more than 20 minutes. Sleep Breathing Quality tracking needs to be enabled in the Zepp App or in the settings of the watch's Sleep feature.

19. Always-on Display: When the screen is illuminated, it displays system content. When the screen is in standby mode, it displays the time. This function requires users to manually set \"Always-on Display\". The user can switch on or off this feature through the watch or Zepp App.

20.To see the full list of 15 countries/regions and 14 languages supported, as well as how to activate and use Alexa on your Amazfit Balance, please visit support.amazfit.com.

21. Morning updates need to be set in the Zepp App or in the watch settings, and the currently supported content is: weather, battery, sleep, schedule, PAI, yesterday's activity.

22. The battery life may vary according to the settings, operation conditions and other factors. So the actual result may differ from the laboratory data.

Typical usage scenario: Heart rate monitoring is often on and measures at 10-minute intervals, sleep monitoring enabled; static watch face selected; default screen brightness; 15 minutes of Bluetooth phone calls per week, 30 minutes of music playback; 150 pushed messages a day; receive 3 call notifications per day; raise wrist to see watch time 100 times per day; test blood-oxygen 2 times per day; test body fat 2 times per day; bright screen operations for 5 minutes per day; GPS running for 90 minutes per week.

Battery Saver Mode: Only some functions are available, such as manual measurement of heart rate, blood-oxygen and stress, one-tap measurement, use of sports modes, PAI, daily activity, alarm clock, calendar, to-do list, and settings. Health monitoring functions such as heart rate, blood-oxygen and stress monitoring are turned off, and only basic sleep monitoring is enabled; Bluetooth connection is limited to BLE, raising the wrist to light up the screen is turned off, and GPS is turned off.

Clock Mode: All-day heart rate monitoring, Bluetooth connection to the phone, and other functions are turned off; only step count and basic sleep information are recorded.

Heavy usage scenario: heart rate monitoring is always on and measures at 1-minute intervals, sleep monitoring and supplementary sleep monitoring are enabled with 8 hours of sleep breathing quality monitoring, stress monitoring enabled; animated watch face selected; 60 minutes of Bluetooth phone calls per week, 60 minutes of music playback; voice assistant enabled; 150 pushed messages a day lighting up the screen display; receive 3 call notifications per day; raise wrist to see watch time 100 times per day; test blood-oxygen 2 times per day; test body fat 2 times per day; bright screen operations for 15 minutes per day; GPS running for 90 minutes per week.

AOD Mode: Under heavy usage scenario, with the smart screen display function turned on.

Accuracy GPS Mode: Turn on heart rate monitoring and GPS movement (dual-frequency, all satellites).

Automatic GPS Mode: Turn on heart rate monitoring and GPS movement. This mode lasts approximately 44 hours, but the actual duration may vary depending on the satellite signal strength in your location.

Power Saving GPS Mode: Turn on heart rate monitoring and GPS exercise (single frequency, GPS low power consumption).

23. According to the ISO 22810-2010 standard, the Amazfit Balance achieves a rating of 5 ATM, for a water-resistance of up to 50 meters, and is therefore suitable for splashes, snow, showering, or swimming. It has passed third-party testing conducted by TUV SUD, and the report numbers are 68.189.23.0105.01 and 68.189.23.0156.01. Remove the watch when taking a hot shower or trip to the sauna, since too much steam can affect the seal and make it less water-resistant in future. Do not wear the watch with a leather or metal strap when swimming - when preparing to swim, change to a fluoroelastomer strap or other suitable type. For more information, please visit the support page at: support.amazfit.com

24. Due to the device's storage limit, only a maximum of 20 membership cards can be added to the same account. Supported codes include Code 128, Code 39, UPC A, EAN 13, and EAN 8 and QR codes.

25. This feature is only supported by Android devices with Zepp App version 6.10.0 or higher version installed.

26. Track Run mode and Smart Trajectory Correction only support 200 meter and 400 meter running track lengths.

27. Virtual Pacer is only compatible with Outdoor Running, Track Run, and Treadmill sports modes.

28. The list of 10 sports that are compatible with interval training include: Outdoor running, Treadmill, Outdoor cycling, Indoor cycling, Pool swimming, Rope skipping, Rowing machine, Indoor fitness, Core training, Strength training and Stair climbing. Training templates need to be created on the Zepp App, and up to 40 templates can be stored at a time; interval training can be set directly on the watch.

29. This feature needs to be enabled in the watch settings or Zepp App.

30. The HUNT Fitness Study indicates that people who maintain a PAI score of 100 or higher show lower risk of hypertension, heart disease, and type-2 diabetes. HUNT Fitness Study: This study was conducted by Professor Ulrik Wisloff of the Faculty of Medicine, Norwegian University of Science and Technology. It lasted for more than 35 years and had more than 230,000 participants. To use this function, all-day heart rate monitoring must be enabled.

1.  

2. How do I connect and pair my Amazfit Bip 5 with a new phone?

   • \nAnswer:
     • Open the app on your old phone and synchronize data with the device.
     • On the old mobile phone, go to Profile > Amazfit Bip 5 page and tap the Unpair button to unbind. If using an iPhone, after unbinding in the Zepp app, go to Settings > Bluetooth, find the Bluetooth name corresponding to the device, and tap the button on the far right of the Bluetooth name. After entering the page, tap Ignore This Device.
     • Restore the factory settings of the device and then pair it with your new phone as if it is paired for the first time.
     •  

3. How do I update the system of my watch?

   • \nAnswer:
     • Keep the device connected to your phone.
     • Open the Zepp app and navigate to Profile > Amazfit Bip 5 > System Update to view or update the system of your device.
     • It's recommended to tap \"Update Immediately\" when your device receives a system update message.
     •  

4. How can I customize the watch face?

   • \nAnswer:
     • Some watch faces support editing compilations. With compilations, you can view steps, calories, weather, and other information, and edit the information as needed.
     • For a portrait watch face, you can add up to 3 photos. Tap the watch face or raise your wrist to switch the photo on the watch face.
     • Open the Zepp app > Amazfit Bip 5 > Watch Faces > Portrait. Tap to add the portrait photo (up to 3 photos), and the position of the time can be adjusted separately for each photo.
     •  

5. What are Morning Updates?

   • \nAnswer:
     • With Morning Updates enabled, the device will push updates every morning. You can quickly view information such as today's weather, workout status, health status, and personal affairs.
     • You can enable or disable the Morning Updates feature on the device under Settings > Preferences > Morning Updates. Adjust the content and display order in Morning Updates through the Zepp app under Profile > Amazfit Bip 5 > Watch Settings > Morning Updates.
     •  

6. How can I monitor my sleep with Amazfit Bip 5?

   • \nAnswer:
     • Open the Sleep app, swipe down to the last page, and go to sleep settings to enable assisted sleep monitoring. If the system detects that you are wearing the device during sleep, it will automatically record more sleep data, such as REM sleep stages.
     • You can also enable sleep breathing quality monitoring in the Sleep app settings. The device will automatically monitor your breathing quality during sleep.
     •  

7. How can I set activity goals and reminders on the Amazfit Bip 5?

   • \nAnswer:
     • The device's daily activity is composed of three main indicators: activity (steps or calories), fat burning, and standing. You can view the all-day activity distribution chart in the Activity app on the device.
     • The device also provides goal notifications when any main indicator of daily activity reaches the set target value. Access these settings in the Zepp app under Profile > Amazfit Bip 5 > Notifications and Reminders > Goal notifications.
     •  

8. How does the standing reminder feature work?

   • \nAnswer:
     • The device encourages you to move and be active every hour while you are awake. If no activity is detected for more than one minute during the first 50 minutes of an hour, the device will remind you to move.
     • You can enable the Standing Reminder in the Activity app settings. Access more details in the Zepp app under Profile > Amazfit Bip 5 > Notifications and Reminders > Standing Reminder.
     •  

9. How can I set alarms and to-dos on the Amazfit Bip 5?

   • \nAnswer:
     • You can add alarms in the Zepp app and on the device. Up to 10 alarms can be added. The device will ring to remind you when the set alarm time arrives.
     • For to-dos, keep the device connected to your phone, open the Zepp app, go to Profile > Amazfit Bip 5 > App settings > To-Do List. You can create or edit to-dos and set a reminder time or repetition. Up to 60 to-dos can be added.
     •  

   • 1. What are the features of the Amazfit Bip 5's display?

        • \nAnswer:
          • The Amazfit Bip 5 boasts an ultra-large 1.91\" display that is enhanced in size, vibrancy, and resolution. The screen is curved to fit naturally on your wrist and is made from tempered glass with an anti-fingerprint coating.
          •  

     2. Can I make and receive calls using the Amazfit Bip 5?

     • \nAnswer:
       • Yes, via a Bluetooth connection to your phone and using the watch's built-in speaker and microphone, you can answer incoming calls on your Amazfit Bip 5. You can also make Bluetooth calls using the dial pad function on the watch.
       •  
     1. How many apps and games can I download on the Amazfit Bip 5?
     • \nAnswer:
       • Thanks to the Zepp OS 2.0, you can choose from a vast range of more than 70 apps and games to download to the smartwatch. You can easily install or uninstall these from the Zepp App.
       •  
     1. What sports and fitness features does the Amazfit Bip 5 offer?
     • \nAnswer:
       • The Amazfit Bip 5 is equipped with over 120 sports modes and supports 4 satellite positioning systems. It can auto-detect 7 sports, track your GPS movement, and connect to fitness apps like Strava, adidas Running, Komoot, and more.
       •  
     1. How does the Amazfit Bip 5 monitor my health?
     • \nAnswer:
       • The Amazfit Bip 5 can accurately track your heart rate, monitor your blood oxygen and stress levels throughout the day, and provide alerts for abnormal readings. It also tracks sleep quality and stages, as well as menstrual cycles.
       •  
     1. Does the Amazfit Bip 5 have a voice assistant?
     • \nAnswer:
       • Yes, the Amazfit Bip 5 comes with Amazon Alexa built-in. You can set alarms, check the weather, control smart home devices, create shopping lists, and more, all from your wrist.
       •  
     1. How long does the battery of the Amazfit Bip 5 last?
     • \nAnswer:
       • The Amazfit Bip 5 can last up to 10 days with typical usage. In battery saver mode, it can last up to 26 days.